Prinsotel La Dorada

Booking through the official website ensures you book at the best price online. In addition to the official website you will find exclusive accommodation types, offers, rates and diets.

Through the official website www.prinsotel.com. Check availability indicating the hotel, dates and number of occupants. Confirm your booking in 3 steps:

1. Select your room or flat
2. Select the board
3. Confirm your stay with your details

If you wish, you can also make your reservation by telephone on (+34) 971 706 076.

Only flexible rate bookings can be modified up to 3 days before arrival. To do this, the procedure is as follows: you must access the menu section "My booking", cancel your current booking and proceed to make a new booking. You can also request the modification by telephone on +34 971 706 076.

*Changes subject to new prices, please check the change before confirming.

If you have booked through an agency (Booking.com, Expedia, Travel Agency, etc.), you must contact your agency to manage the modification.

Only the flexible rate allows you to cancel your booking free of charge up to 7 days before arrival. Otherwise 100% of the booking will be charged as a penalty. Cancellations can be managed from the My Booking menu section.

If you have booked through an agency (Booking.com, Expedia, Travel Agency, etc.), you should contact your agency.

You can also consult our cancellation policy in the "Prices and Rates" section of the Frequently Asked Questions.

Steps to cancel your booking:

1. Go to the "My booking" section
2. Insert the confirmation code of the booking
3. Select the Cancel option

Check-in time is from 14:00 o'clock.

Check-out time is before 12:00 pm

This service is subject to hotel availability and charges. It is recommended to inquire directly at the reception one day before departure.

The hotel offers free private parking, subject to availability. There are also ample parking spaces in the vicinity of the hotel, in a very quiet area.

The outdoor children's pool is heated and features a large inflatable central ball with jets, ensuring fun. The indoor pool in the Spa area is also heated.

The fantastic Playa de Muro beach is just 200 meters from the hotel. It is a perfect beach for families with small children, offering the opportunity to engage in various water sports.

Prinsotel La Dorada has apartments adapted for people with reduced mobility, located on the ground floor in Block 1, near the reception and the Buffet Restaurant.

The Spa was completely renovated in 2024 and includes the following circuit:

• Ice machine
• Neck cannon
• Deluxe curtain
• Sensory showers
• Sauna
• Water jets
• Heated pool

Additionally, we recommend enhancing the experience with a massage, available at the reception upon request and at an additional cost. Choices include:

• Exfoliations
• Sports massage
• Facial massage
• Relaxation massage
• ...among others

Breakfast is buffet-style, offering special sections for cold cuts, pastries, cereals, etc.

Yes, all our hotels offer gluten-free, lactose-free products, etc. You can contact the reception in advance or directly with the Maître to specify allergies, intolerances, or special diets, so that they can prepare dishes tailored to your needs.

Yes, when booking Half Board or Half Board Plus, purees are free. They can be requested directly from our Maître in the buffet restaurant. Options include: meat, vegetables, and fish.

No, drinks are not included in any meal plan and must be paid separately.

Half Board Plus offers our guests a unique culinary experience with full access to the hotel's restaurants. You can dine every night in a different restaurant throughout your stay. Choices include:

PICCO Restaurant
The best dishes from Japanese and Italian cuisine in one restaurant.

Grill Restaurant
Delicious barbecue dishes, perfect to pair with a good wine.

Buffet Kitchen Market Restaurant
Variety every night, with themed corners each evening (rice, seafood, cheeses, or desserts).

Yes, it is possible to dine à la carte at both the PICCO Restaurant and the Grill Restaurant, located in the following hotels: Prinsotel La Dorada, Prinsotel Alba, and Prinsotel La Caleta.

Yes, a casual dress code is required for breakfast and lunch; for dinner, casual attire. Casual attire: Women, men, and children: T-shirts, shorts, skirts, dresses, pareos, flip-flops, sports shoes. Casual attire: Women/girls: Blouses, skirts, jeans and dressy shorts, casual tops, sneakers, dressy sandals. Men/boys: Long pants, dressy shorts, shirts, T-shirts with sleeves, dress shoes, or dressy sandals. Entry in swimwear or wet clothing is not allowed.

Kitchen Market Restaurant (Buffet)
• Breakfast: 08:00h to 10:30h
• Dinner: 18:30h to 21:30h
Picco Restaurant
• From 13:00h to 15:30h and from 18:30h to 22:30h. Closed on Tuesdays.
Grill Restaurant
From 18:00h to 21:00h. Closed on Mondays.
*Hours may vary throughout the season.

Salt & Co
• Bar service: 10:00 to 18:00h
• Snack service: 12:30h to 15:30h
Foodtruck
• From 12:00h to 18:00h
Moana (Cocktail bar)
• From 18:00h to 00:00h
*Hours may vary throughout the season.

For dinner at Picco, it is recommended to make a reservation, which can be done at the reception or by phone:
PICCO Playa De Muro (Prinsotel La Dorada) (+34) 971 890 224

Yes, our Miniclub offers entertainment and activities.

The animation team conducts various activities such as water sports, volleyball, crafts, etc. for all ages!

Our Miniclub is open every day from 10:30h to 11:30h and from 15:00h to 17:00h.

Children from 0 to 3 years must be accompanied by an adult. Children from 4 years old can be alone during activities, but parents must stay in the hotel and be reachable.

During the day, various activities are also conducted for adults, such as Aquagym, Yoga, Water polo, Archery, etc. Activities vary during the season and can be checked directly at the hotel.

Yes, the little ones can dance at the Mini-Disco, which starts at 20:00 and lasts until 21:00.
Different evening shows take place during the week (such as live music, juggling, etc.).

Yes, with a small deposit, which will be refunded on the day of departure.

Yes, the hotel has a 24-hour reception service; there will always be someone to assist you.

Yes, the lifeguard will change them.
*Think Green: For environmental sustainability, we appreciate it if you only make necessary changes.

If you have booked through the official Prinsotel website, use Online Check-in to not lose a minute of your vacation.

The reception team will be happy to store luggage in our luggage room until the time you need to leave the hotel.

The check-out must be done before 12:00, but you can continue to enjoy the facilities.

Yes, complimentary showers (subject to availability) and towels are provided.

Yes, the reception will provide information on the best available options.

Yes, the hotel has rental bicycles. You can check the catalog directly at the reception.

Yes, the hotel has a laundry service (*with cost). Prices can be found inside the room.

The Prinsotel gift card can only be exchanged for a new booking. To exchange your gift card for a new booking, please contact wecare@prinsotel.com. The email must attach:

1. Prinsotel Hotel you wish to redeem
2. Occupants (adults, children and babies with ages)
3. Gift card reference

If your reservation is zero, the reservation will be automatically confirmed.

If the amount of the Prinsotel card is not sufficient, you will need to pay the difference to confirm your reservation.
*The Prinsotel card cannot be applied to existing reservations.

Yes, we have a supermarket within the hotel premises, which means you don't need to go out to purchase food and toiletry items. Everything you need is conveniently within reach.