Prinsotel Alba

Booking through the official website ensures you book at the best price online. In addition to the official website you will find exclusive accommodation types, offers, rates and diets.

Through the official website www.prinsotel.com. Check availability indicating the hotel, dates and number of occupants. Confirm your booking in 3 steps:

1. Select your room or flat
2. Select the board
3. Confirm your stay with your details

If you wish, you can also make your reservation by telephone on (+34) 971 706 076.

Only flexible rate bookings can be modified up to 3 days before arrival. To do this, the procedure is as follows: you must access the menu section "My booking", cancel your current booking and proceed to make a new booking. You can also request the modification by telephone on +34 971 706 076.

*Changes subject to new prices, please check the change before confirming.

If you have booked through an agency (Booking.com, Expedia, Travel Agency, etc.), you must contact your agency to manage the modification.

Only the flexible rate allows you to cancel your booking free of charge up to 7 days before arrival. Otherwise 100% of the booking will be charged as a penalty. Cancellations can be managed from the My Booking menu section.

If you have booked through an agency (Booking.com, Expedia, Travel Agency, etc.), you should contact your agency.

You can also consult our cancellation policy in the "Prices and Rates" section of the Frequently Asked Questions.

Steps to cancel your booking:

1. Go to the "My booking" section
2. Insert the confirmation code of the booking
3. Select the Cancel option

Check-in time is from 14:00 o'clock.

Check-out time is before 12:00 pm

This service is subject to hotel availability and charges. It is recommended to inquire directly at the reception one day before departure.

The hotel offers free private parking, subject to availability. There are also ample parking spaces in the vicinity of the hotel, in a very quiet area.

The indoor pool in the Spa area is heated.

Heated swimming pool opening hours for families with children (Family Time) from 14:00 to 15:00 h.

The fantastic Playa de Cala Gran beach is just 200 meters from the hotel. It is a perfect beach for families with small children, offering the opportunity to engage in various water sports.

The hotel does not have rooms adapted for people with reduced mobility.

The Spa includes the following circuit:

• Ice machine
• Neck cannon
• Deluxe curtain
• Turkish bath
• Sensory showers
• Sauna
• Water jets
• Heated pool

Additionally, we recommend enhancing the experience with a massage, available at the reception upon request and at an additional cost. Choices include:

• Exfoliations
• Sports massage
• Facial massage
• Relaxation massage
• ...among others

Breakfast is buffet-style, offering special sections for cold cuts, pastries, cereals, etc.

Yes, all our hotels offer gluten-free, lactose-free products, etc. You can contact the reception in advance or directly with the Maître to specify allergies, intolerances, or special diets, so that they can prepare dishes tailored to your needs.

Yes, when booking Half Board or Half Board Plus, purees are free. They can be requested directly from our Maître in the buffet restaurant. Options include: meat, vegetables, and fish.

No, drinks are not included in any meal plan and must be paid separately.

Half Board Plus offers our guests a unique culinary experience with full access to the hotel's restaurants. You can dine every night in a different restaurant throughout your stay. Choices include:

PICCO Restaurant
The best dishes from Japanese and Italian cuisine in one restaurant.

Grill Restaurant
Delicious barbecue dishes, perfect to pair with a good wine.

Buffet Kitchen Market Restaurant
Variety every night, with themed corners each evening (rice, seafood, cheeses, or desserts).

No, it is not possible to change dinner for lunch.

Yes, it is possible to dine à la carte at both the PICCO Restaurant and the Grill Restaurant, located in the following hotels: Prinsotel La Dorada, Prinsotel Alba, and Prinsotel La Caleta.

Yes, a casual dress code is required for breakfast and lunch; for dinner, casual attire. Casual attire: Women, men, and children: T-shirts, shorts, skirts, dresses, pareos, flip-flops, sports shoes. Casual attire: Women/girls: Blouses, skirts, jeans and dressy shorts, casual tops, sneakers, dressy sandals. Men/boys: Long pants, dressy shorts, shirts, T-shirts with sleeves, dress shoes, or dressy sandals. Entry in swimwear or wet clothing is not allowed.

Kitchen Market Restaurant (Buffet)
• Breakfast: 08:00h to 10:30h
• Dinner: 18:30h to 21:30h
Picco Restaurant
• From 13:00h to 15:30h and from 18:30h to 22:30h. Closed on Mondays.
Grill Restaurant
From 18:00h to 21:00h. Closed on Tuesdays.
*Hours may vary throughout the season.

Salt & Co
• Bar service: 10:00 to 18:00h
• Snack service: 12:30h to 15:30h
Foodtruck
• From 11:00h to 18:00h
Moana (Cocktail bar)
• From 18:00h to 00:00h
*Hours may vary throughout the season.

To dine at Picco or Grill you can book your table either at reception or by phone. Also through Prinsotel APP.

PICCO Cala d'Or (Prinsotel Alba) (+34) 971 538 668

Yes, in our Miniclub, surrounded by nature, we offer entertainment and a wide range of activities designed for the little ones. We ensure they become the protagonists of their family vacations and the stars of our parties (such as Chocolate Party, Pijama Party, Pirate Party, and Froggy's B-day).

Check all the activities through Prinsotel APP.

The animation team conducts various activities such as water sports, volleyball, crafts, etc. for all ages!

Our Miniclub is open every day from 10:30h to 11:30h and from 15:00h to 17:00h.

Children from 0 to 3 years must be accompanied by an adult. Children from 4 years old can be alone during activities, but parents must stay in the hotel and be reachable.

During the day, various activities are also conducted for adults, such as Aquagym, Yoga, Water polo, Table tennis, etc. Activities vary during the season and can be checked directly at the hotel.

Yes, the little ones can dance at the Mini-Disco, which starts at 20:00 and lasts until 21:00 (subject to change during the season).
Different evening shows take place during the week (such as live music, juggling, etc.).

Check all the activities through Prinsotel APP.

Yes, with a small deposit, which will be refunded on the day of departure.

Yes, the lifeguard will change them.
*Think Green: For environmental sustainability, we appreciate it if you only make necessary chang

Yes, the hotel has a 24-hour reception service; there will always be someone to assist you.

If you have booked through the official Prinsotel website, use Online Check-in to not lose a minute of your vacation.

The reception team will be happy to store luggage in our luggage room until the time you need to leave the hotel.

The check-out must be done before 12:00, but you can continue to enjoy the facilities.

Yes, complimentary showers (subject to availability) and towels are provided.

Yes, the reception will provide information on the best available options.

Yes, the hotel has rental bicycles. You can check the catalog directly at the reception.

Yes, the hotel has a laundry service (*with cost). Prices can be found inside the room.

Yes, you can rent a car from the hotel reception. You can check the catalog with prices and availability directly at the reception.

The Prinsotel gift card can only be exchanged for a new booking. So please contact wecare@prinsotel.com attaching:

1. Prinsotel Hotel you wish to redeem
2. Occupants (adults, children and babies with ages)
3. Gift card reference

If your reservation is zero, the reservation will be automatically confirmed.

If the amount of the Prinsotel card is not sufficient, you will need to pay the difference to confirm your reservation.
*The Prinsotel card cannot be applied to existing reservations.